Customer Feedback

Hot Tub Telephone Advice

We appreciate the feedback – thank you!

We work hard to provide a professional, responsive service for you and your hot tub. “Simplicity” is our motto and we want to make sure that everything with regards to owning and using a hot tub is clear, concise and straightforward…and that includes working with We Love Hot Tubs!.

But don’t take our word for it. Here is some of the feedback we have had from a selection of our clients.

And remember, if you are pleased with the service from We Love Hot Tubs! tell all your hot tub friends. If you weren’t, then please tell us!

Thanks Richard for helping us to bring our hot tub to life

A great service from Richard who really knows his hot tub “onions”

Simon Johnson

Great Repair Service

Thank you so much for the fantastic service!
Richard was great , friendly reliable and most importantly, found the problem fast , and the repair was done !

We are back enjoying our hot tub ! Thank you !

Sarah Bradbury

Great Support and Repair/Refurbish

I cannot recommend Richard highly enough, his professional help and support in getting our hot tub up and running was outstanding.

Simon in Burghfield Common

Fantastic from start to finish

I would just like to say a massive thank you to Richard for bringing my hot tub back to life! We are based further out than he would usually travel but Richard still came to the rescue! I was so pleased with the service he provided, very friendly, thorough, professional and reasonable in price. I am a novice when it comes to the world of hot tubs but Richard spoke me through the different chemicals, when and how to use them and even supplied me with everything I would need to get me started! Richard will be first point of call for any future dealings with our hot tub. Thanks again Richard we are now able to enjoy the rest of lockdown bubbling away happily in our tub.

Maxine Gizzi

Speedy service, great advice – working hot tub again!

Having been recommended to contact Richard, he was able to visit to diagnose my failing primary pump and recommend options for replacement. We ordered the part and a couple of days later it was fixed and I’m back up and running. I’m very happy to have someone local to call on for these kinds of issues.

Greg Mortimer

Reliable and punctual

I have been using “We Love Hot Tubs!” for several years now to maintain my hot tub.  Richard is always, reliable and punctual and works to a very high standard and keeps my tub immaculate.  I have called him at short notice to resolve  problems and he always fits me in without a problem.  I absolutely couldn’t do without him as I don’t have the time to maintain the tub myself.  Both Richard and Liz are both lovely people and I always enjoy seeing them – keep up the good work!

Jo Linton

Thank you!

It was kind of you to drop the chemicals round and now that we know you are local we will probably order what we need from you in future. It was also helpful of you to offer technical support should we need it as the company that we bought from is no longer in business and they had provided that up to now. You were pleasant, friendly at all times, so thanks again and we’ll be in touch regarding future orders as and when we need more bits and pieces.

Mrs L D’Arcy

Thanks!!

Although we absolutely love our hot tub we have been just too busy to really give it the care and attention it should have had – we even turned it off for a few weeks until we had time to change the water! Not good!! Then a friend told me about We Love Hot Tubs! and I telephoned to ask if you could help. A few days later Richard came round and thoroughly cleaned the hot tub and got it ready to be used again (and my wife was pleased at the price for doing so!). Then he told me about the monthly payment scheme and now for less than £35 a month I know Richard will come round every three months and give our hot tub a thorough clean and make sure it is in working order. Now the hot tub is as easy to maintain as it is to use!! Thanks!!

Mr S White

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